Product Support

Call us at (800) 995-1014 / (972) 980-7098
or click here for electronic support request.


Manuals, Software/Firmware Downloads, and Frequently Asked Questions are available for each of the products below.  Select the product for support assistance:

If your product is not shown below click here.

Network Attached Storage & CD/DVD Storage Server solutions:

            NetStor WSS R2 NAS

            NetStor WSS LE NAS

            NetStor WSS LEv2 NAS

            StorTrends NAS

Direct Attached Storage solutions:

            SecurStor Astra ES DAS

            SecurStor Astra SA DAS

            SecurStor XRS

iSCSI SAN solutions:

            SecurStor Astra SA IP iSCSI storage

            StorTrends iSCSI IP SAN

            EqualLogic PS series iSCSI SAN

Tape Backup solutions:

            AP Series Tape backup Library